Privacy Policy | MOMfidence

Effective date: 23 October 2026

 

1. Introduction

MOMfidence, operated by Alme MOMfidence, Norway, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, subscribe to our communications, purchase our products, or participate in our online communities.

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), as implemented in Norway.

 

2. Data Controller

The data controller responsible for the processing described in this policy is:

Alme MOMfidence

Country: Norway

Website: https://momfidence.no

Email: stine@momfidence.no

For privacy-related enquiries, please contact us using the email address above.

 

3. Personal Information We Collect

Depending on how you interact with MOMfidence, we may collect the following information:

  • Name and contact details

  • Email address

  • Account registration and login information

  • Purchase and transaction information

  • Course enrolment and access information

  • Newsletter subscriptions and communication preferences

  • Messages, enquiries, and customer support correspondence

  • Information you voluntarily provide through forms, communities, or educational activities

  • Technical information relating to website usage, devices, and browser activity

  • Referral and affiliate attribution information where applicable

Payment information is processed through supported payment providers. MOMfidence generally does not receive or store customers' complete payment card numbers.

We aim to collect only the information necessary for legitimate business, educational, contractual, and legal purposes.

 

4. How We Use Personal Information

We may process personal information for the following purposes:

Providing products and services

To process purchases, register customers, provide digital access, manage memberships, and deliver educational resources.

Legal basis: Performance of a contract.

Customer service and communication

To respond to enquiries, provide assistance, resolve technical problems, and communicate essential information about purchases or services.

Legal basis: Performance of a contract or legitimate interests, depending on the circumstances.

Newsletters and marketing

To send newsletters, updates, offers, and other promotional communications where we have obtained the necessary consent or another valid legal basis.

Where consent is used, it may be withdrawn at any time.

Accounting and legal obligations

To maintain legally required transaction records, respond to lawful requests, and comply with applicable financial, tax, and regulatory obligations.

Legal basis: Compliance with legal obligations.

Website operations and security

To maintain website functionality, protect accounts, prevent misuse, and improve the security of our services.

Legal basis: Legitimate interests or other applicable legal grounds.

Analytics and website improvement

To understand how our website and services are used, where lawful and subject to applicable consent requirements for tracking technologies.

 

5. Newsletters and Marketing Communications

MOMfidence may offer newsletters, educational updates, and marketing communications.

When you subscribe, we may collect your name, email address, subscription preferences, and relevant consent records.

You can unsubscribe from marketing emails using the unsubscribe link included in the message or by contacting us.

Unsubscribing from marketing does not prevent us from sending essential communications relating to an existing purchase or contractual relationship.

 

6. Website Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

These may include technologies necessary for:

  • Website functionality and security

  • Account authentication

  • Maintaining customer sessions

  • Remembering necessary preferences

  • Website analytics

  • Marketing and performance measurement

Some cookies are necessary for the operation of the website.

Other cookies or tracking technologies may require your consent before they can be used.

Where consent is required, we will request it in accordance with applicable law.

Additional information about the cookies actually used, their purposes, providers, and available choices may be provided through the website's cookie notice or preference management tools.

 

7. Third-Party Service Providers

MOMfidence uses external platforms and service providers to operate its business.

Depending on the services you use, these may include:

Kajabi

For website hosting, course delivery, customer accounts, email communications, forms, and online communities.

Stripe

For processing payments and supporting payment methods.

PayPal and other payment providers

Where customers select these services during checkout.

Email and communication services

For delivering customer communications, newsletters, and service-related messages.

Technical and administrative service providers

Where necessary to maintain website functionality, manage authorised business processes, or fulfil contractual obligations.

We share personal information only where there is an appropriate legal basis and where sharing is necessary for the relevant purpose.

The providers may process data in accordance with their respective roles, contractual arrangements, and applicable privacy obligations.

 

8. Ambassadors and Affiliate Referrals

MOMfidence works with independent ambassadors and affiliates.

Where a customer purchases through a referral or affiliate link, relevant referral and transaction information may be processed for sales attribution, commission administration, and business reporting.

Where necessary and legally permitted, limited information may be shared with the relevant ambassador, affiliate, or service provider for these purposes.

We aim to limit such processing to the information reasonably necessary.

 

9. International Data Transfers

MOMfidence operates internationally and uses digital service providers that may process or store personal information outside Norway or the European Economic Area.

Where personal data is transferred to countries outside the EEA, we will apply the legal requirements relevant to those transfers.

Depending on the recipient and circumstances, appropriate safeguards may include recognised adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

For information about safeguards relevant to your personal information, you may contact us.

 

10. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods depend on the nature of the information and the relevant legal or operational requirements.

Examples include:

  • Customer information retained while needed to provide purchased services

  • Financial records retained in accordance with applicable accounting legislation

  • Marketing information retained while a valid basis for communication remains

  • Customer service correspondence retained where necessary for legitimate administrative or legal purposes

When personal information is no longer required, we will delete or anonymise it where appropriate, subject to applicable legal obligations.

 

11. Your Privacy Rights

Subject to applicable legislation, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request restriction of certain processing activities

  • Object to certain processing activities

  • Request data portability where applicable

  • Withdraw consent where processing is based on consent

These rights are subject to legal conditions and exceptions.

To exercise your rights, please contact:

stine@momfidence.no

We will respond in accordance with applicable data protection requirements.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or another competent supervisory authority.

Website: https://www.datatilsynet.no 

 

12. Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, accidental loss, misuse, or unlawful processing.

We also use established third-party service providers for important parts of our infrastructure.

No internet-based system can guarantee absolute security, but we aim to maintain appropriate safeguards proportionate to the risks involved.

 

13. Community Participation

Customers and members may choose to participate in MOMfidence communities.

Information voluntarily shared in community discussions, profiles, or other interactive areas may be visible to other authorised community members.

We encourage members to avoid sharing sensitive personal information in public or shared community spaces.

Where appropriate, MOMfidence may moderate community content to protect participants and maintain a respectful environment.

 

14. Children's Privacy

MOMfidence aims to handle children's personal information responsibly.

Where a product or service involves minors, any collection or processing of personal information must comply with applicable legal requirements, including requirements relating to parental or guardian consent where relevant.

We do not intentionally collect personal information from children without an appropriate legal basis.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legislation, technology, service providers, or business operations.

The effective date will be updated when material changes are made.

Where required by law, we will provide additional notice or obtain consent before implementing changes affecting the processing of personal information.

 

16. Contact Information

For questions about this Privacy Policy or how MOMfidence processes personal information, please contact:

Alme MOMfidence

Norway

Website: https://momfidence.no

Email: stine@momfidence.no

We are committed to treating your personal information with care, transparency, and respect.